Tips & Guides for JomKis Members
Logging in to your jomkis account is a straightforward and secure process. However, there are a few things to be aware of to ensure your login experience remains smooth and uninterrupted.
First, make sure you are using the same email address or phone number registered when you opened your account. JomKis uses your email or phone number as a unique account identifier — so remember which one you used during registration.
If You Forgot Your Password
Click the "Forgot password?" link above the login button. Enter your registered email address or phone number, and you will receive a reset link or code within minutes. Check your spam folder if the email does not appear in your main inbox.
If you no longer have access to your registered email or phone number, contact the JomKis support team via Live Chat. An identity verification process will be carried out before account access is restored.
Login Across Multiple Devices
Your jomkis account can be accessed from any device — laptop, tablet, or smartphone. However, we recommend logging out from shared devices after you are done using the platform. This is a basic step that is often overlooked but is essential for your account security.
For convenience on personal devices, you can use the "Remember me" feature to avoid entering your password every time. However, do not enable this feature on public or shared computers.
Important Security Notice
Jomkis will never ask for your password or sensitive account information via email, WhatsApp, or any social media platform. If you receive such a message claiming to be from jomkis, ignore it and report it to our customer support immediately.