JomKis takes every member's privacy seriously. This document explains in detail how we collect, use, store, and protect your personal information in line with the latest data protection standards.
All your personal and financial data is protected with 256-bit SSL encryption. Sensitive information is stored on servers secured with multi-layered access controls.
JomKis never sells, rents, or shares your personal information with third parties for marketing purposes without your explicit consent.
You have the right to access, correct, or request deletion of your personal data at any time. We fully respect our users' rights, no questions asked.
JomKis data protection practices comply with international online entertainment industry standards and applicable data protection regulations.
We only collect data that is strictly necessary to provide our services. No excess information is collected beyond what is operationally required to run the platform.
In the event of any data breach involving your information, we are committed to notifying you within a reasonable timeframe in accordance with established procedures.
JomKis ("we", "Platform", or "company") respects the privacy of every individual who uses our services. This Privacy Policy is designed to provide full transparency on how we handle your personal information — from the point of collection through to data deletion.
We understand that your trust is our most valuable asset. Every decision involving user data is therefore made carefully, with your protection and security as the top priority. Our privacy practices are reviewed and updated regularly to keep pace with technological developments and current legal requirements.
This policy describes the types of data we collect, why it is collected, how it is used, who it is shared with (if anyone), how long it is retained, and the rights you hold as the data owner. We encourage you to read this document carefully and contact us if you have any questions.
JomKis collects several categories of information depending on how you interact with our platform. Generally, we divide the data collected into three main categories:
This is information you enter yourself when registering an account, updating your profile, or interacting with our services:
When you browse or use our platform, our systems automatically record certain technical information that helps us deliver a better and more secure experience:
In certain cases, we may receive information about you from trusted third-party sources, including identity verification service providers, payment gateway providers, and fraud prevention agencies. This information is used solely for verification, security, and regulatory compliance purposes.
Every piece of information we collect is used for legitimate and transparent purposes. The following are the key reasons your data is required:
JomKis does not sell your personal information to anyone. However, there are specific situations where we need to share your data with selected parties to ensure the platform operates smoothly and securely:
We partner with selected third-party companies to provide support services including payment processing, identity verification, server hosting, and platform analytics. All such providers are required to comply with strict privacy policies and are only permitted to use your data for the specific purposes defined in their agreements with us.
JomKis may be required to disclose user information to relevant authorities when mandated by law, court order, or a law enforcement agency with valid jurisdiction. In such situations, we will disclose only the minimum information necessary.
In cases involving serious threats to the safety of other users or the platform, or to prevent illegal activity, JomKis reserves the right to share relevant information with the appropriate parties in the broader interest of safety.
Protecting your data is our technical priority. JomKis continually invests in security infrastructure to ensure your information remains safe at all times.
While we take all reasonable precautions, the security of your account also depends on your own actions. We recommend that you:
JomKis uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how our platform is being used.
You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect platform functionality and your overall user experience.
As a jomkis user, you hold the following rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
| User Rights | Description | How to Apply |
|---|---|---|
| Right to Access | Requesting a copy of all personal data we hold about you | Contact customer support |
| Right to Rectification | Correcting any inaccurate or incomplete personal data | Via account settings or support |
| Right to Erasure | Requesting deletion of your personal data subject to legal obligations | Contact customer support |
| Right to Restriction | Requesting that we restrict the processing of your data in certain situations | Contact customer support |
| Right to Portability | Receiving your data in a structured, machine-readable format | Contact customer support |
| Right to Object | Objecting to data processing for direct marketing purposes | Via account settings or support |
All data rights requests will be processed within 30 working days from the date the request is received. We may require identity verification before fulfilling any request to ensure the security of your data.
JomKis retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal obligations. General retention periods are as follows:
Once the retention period has expired, your data will be securely deleted or anonymised in a form that cannot be linked to any specific individual.
The jomkis platform may occasionally display links to third-party websites such as payment providers or service partners. This Privacy Policy applies solely to the jomkis platform and does not cover the privacy practices of those third-party websites.
We recommend that you read and understand the privacy policy of every third-party website you visit. JomKis is not responsible for the privacy practices or content of websites outside our control.
JomKis reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service improvements. Any significant changes will be communicated to you via:
The "Last Updated" date at the top of this document will always reflect the latest version of the Privacy Policy in effect. We encourage you to review this page periodically. Continued use of the platform after any changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or wish to submit a request related to your privacy and personal data, our team is ready to assist through the following channels:
Your data is safe with us. Register a JomKis account today and enjoy the best online entertainment experience in Malaysia with the high-standard privacy protection you deserve.
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